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ISO/IEC 17025:2005 Quality
Awareness
Gain basic knowledge of the ISO/IEC 17025:2005
standard. Usually for in-house training.
Course Content
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Introduction to the
ISO/IEC 17025:2005 Standard.
-
Structural
Relationship between the ISO/IEC 17025 and ISO 9001:2000 standards
-
Quality Management
System (QMS) for the Laboratory
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The alignment of the
two standards and its implications
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The Eight Management
Principles and its applications to the management of the Laboratory
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Familiarization with
the intents of the ISO/IEC 17025:2005 Requirements: 25 elements: 15
management elements and 10 technical elements
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Highlights on:
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Top management requirements & commitments
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Management system: its
- Integrity
- Implementation
- Maintenance
-
Improvement
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Awareness of activities, its
- Relevancy
- Importance
-
Communications
- Means
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To staff on meeting
requirements
-
Review
- Performance
- Objectives
-
Feedbacks
- Means
- Analysis
- Customer’s satisfaction
-
Continual Improvements
- Meaning
- Means
- Where
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Training Effectiveness
- Means of evaluation
- What to evaluated?
-
How to satisfy this
requirement?
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Assuring Quality
- Out-of-tolerance
- Pre-defined criteria
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‘Planned actions’
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Laboratory Accreditation Process – process, requirements, benefits
and implications
Duration: 1-day
ISO/IEC 17025:2005 Internal Quality
Audit
The
requirement for testing and calibration laboratories to conduct Internal
Quality Audits is inherent in the ISO/IEC 17025 Standard. Be
equipped with the knowledge of internal quality auditing to systematically
conduct internal quality audits as required by the standard.
Course Content
- Purposes & benefits of internal
audit
- An overview of the ISO/IEC 17025:2005
Standard
- Roles & Responsibilities of Auditors
- Planning Audit schedule
- Audit Preparation
- The audit process & findings
- Audit checklists & questionnaire
- Listening & communication skills
- Workshop: Simulation
Audit
Fee: RM 850
Duration: 2-day
Brochure
ISO/IEC
17025:2005 Quality Manual Writing
This
course will cover interpretation of the new standard elements; effective
methodology of writing a quality manual to comply with the new standard.
Course Content
- An overview of the ISO/IEC 17025:2005
Standard
- Guideline on Laboratory Quality Manual
Writing
- Documenting the Management &
Technical Requirements
- Produce your own Quality Manual
Fee: RM 850
Duration: 2-day
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ISO/IEC
17025:2005 Lead Assessors (MRCA
Accredited:TCP2001)
The
course covers analysis of the ISO/IEC 17025:2005 standard elements, effective and useful
assessment techniques including questioning skills, checklist, VAK Practices,
transactional analysis, etc. which are equally important to equip all
participants with the necessary leadership for assessment.
This
course is an ISO accredited course from Malaysia Register of Certificated
Auditors (MRCA).
MRCA is the Governing Body for the National Registration Scheme for
assessor or Auditors of Quality System and Training Course Providers.
Course
Content
- Interpreting
and understanding the ISO/IEC 17025:2005 Standard
- Understanding
the conformity assessment structure
- Test
Methods and their Validation
- Quality
Control and Proficiency Testing
- Health
& Safety – HASE – Hazard identification and Evaluation
- Learning effective auditing techniques
- Use of Checklist
- Protocol
for Open Meeting and Exit Meeting
- Assessment
Reporting
- Handling
of non-conformance – Identification and classification
- Corrective
Action monitoring
- Accreditation
and follow-up assessment
- Use
and abuse of accreditation status
Fee: RM 2,900
Duration: 5-day
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Uncertainty of Measurement
This
course intended to develop an understanding of uncertainty in measurements
& calibrations.
It helps attendee to receive an idea of evaluating and calculating
uncertainty for laboratories.
Course
Content
- Estimating
Measurement Uncertainty
- SI
System of Units
- Statistical
Techniques Commonly Use in Estimating Measurement Uncertainty
- Fitted
Curves for Some Calibration works
- Partial
Differentiation
- ISO
Guide to the Expression of Uncertainty of Measurement (GUM)
- Applying
the ISO Guide to Uncertainty Calculation
- Practical
Guidance on Evaluating Uncertainty Components
- Control
Charting
Fee: RM 1,050
Duration: 3-day
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Uncertainty of Measurement in
Microbiology
The Measurement of
Uncertainty in the microbiological laboratory is increasingly a
requirement of industry accreditations internationally, in particular
for laboratories accredited to the ISO 17025 standard (or equivalent).
This course is designed to help laboratories engaged in routine
microbiological analysis to calculate uncertainties of their test
results. The workshops take participants through the process of
evaluating uncertainty
Course
Content
- Principles of
estimating the uncertainties
- Metrological
characteristics of microbiological cultural methods
- Estimation of the
components of uncertainty
- Mathematical models
of microbiological test results and uncertainties
- Systematic
corrections and uncertainties
- Work Examples
Fee: RM 980
Duration: 2-day
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Method Validation
This course explains
the general principles of method validation and demonstrates some
practical techniques that can be applied in the laboratory
Course
Content
- why
method validation is necessary
-
overview of the validation process
- statistics for
method validation
- validation
parameters
- key
performance characteristics
-
verification of standard methods
- using
method validation data
Fee: RM 1,250
Duration: 3-day
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