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Gain basic knowledge of the ISO/IEC 17025
standard. Only for in-house training.
Course Content
- Interpreting and understanding the ISO/IEC
17025 Standard
- Structure of quality system
documentation
- The Eight Management principles and its
applications to the management of the Laboratory
-
Laboratory Accreditation Process – process, requirements, benefits and
implications
- Development and implementation of an
effective quality management systems
Fee: RM 3,500 per day
Duration: 1-day
The
requirement for testing and calibration laboratories to conduct Internal
Quality Audits is inherent in the ISO/IEC 17025 Standard. Be
equipped with the knowledge of internal quality auditing to systematically
conduct internal quality audits as required by the standard.
Course Content
- An overview of the ISO/IEC 17025
Standard
- Roles & Responsibilities of Auditors
- Planning Audit schedule
- Planning, preparation, conducting and
documenting internal audits
- The audit process & findings
- Generating audit checklists
- Identifying and dealing with
nonconformities
- Interview techniques and social
competence
- Workshop: Simulation
Audit (Actual laboratory audit can be conducted for in-house
training)
Fee: RM 850
Duration: 2-day
Brochure
This
course will cover interpretation of the new standard elements; effective
methodology of writing a quality manual to comply with the new standard.
Course Content
- An overview of the ISO/IEC 17025
Standard
- Guideline on Laboratory Quality Manual
Writing
- Documenting the Management &
Technical Requirements
- Produce your own Quality Manual
Fee: RM 850
Duration: 2-day
Brochure
The
course covers analysis of the ISO/IEC 17025 standard elements, effective and useful
assessment techniques including questioning skills, VAK Practices,
transactional analysis, etc. which are equally important to equip all
participants with the necessary leadership for assessment.
 This
course is an ISO accredited course from Malaysia Register of Certificated
Auditors (MRCA).
MRCA is the Governing Body for the National Registration Scheme for
assessor or Auditors of Quality System and Training Course Providers.
Course
Content
- Interpreting
and understanding the ISO/IEC 17025 Standard
- Understanding
the conformity assessment structure
- Test
Methods and their Validation
- Quality
Control and Proficiency Testing
- Health
& Safety – HASE – Hazard identification and Evaluation
- Learning effective auditing techniques
- Protocol
for Open Meeting and Exit Meeting
- Assessment
Reporting
- Handling
of non-conformance – Identification and classification
- Corrective
Action monitoring
- Accreditation
and follow-up assessment
- Use
and abuse of accreditation status
- Interview techniques and social
competence
- Interactive workshops, role play and
simulation audit
- Examination
Fee: RM 2,900
Duration: 5-day
Brochure
This
course intended to develop an understanding of uncertainty in measurements
& calibrations.
It helps attendee to receive an idea of evaluating and calculating
uncertainty for laboratories.
Course
Content
- Estimating
Measurement Uncertainty
- SI
System of Units
- Statistical
Techniques Commonly Use in Estimating Measurement Uncertainty
- Fitted
Curves for Some Calibration works
- Partial
Differentiation
- ISO
Guide to the Expression of Uncertainty of Measurement (GUM)
- Applying
the ISO Guide to Uncertainty Calculation
- Practical
Guidance on Evaluating Uncertainty Components
- Control
Charting
Fee: RM 1,050
Duration: 3-day
Brochure
This course is designed to help laboratories engaged in routine
microbiological analysis to calculate uncertainties of their test or
measurement results. The workshops take participants through the process
of evaluating uncertainty in microbiology with hands-on formulae (APLAC
method) being provided as well as an appreciation of a European method
which follows closely the generic GUM.
Course
Content
-
Principles of estimating the uncertainty
- Type A and Type B estimation of uncertainty
- Calculating the combined uncertainty
- Uncertainty in Analytical Measurement
- Metrological characteristics of
microbiological cultural methods
- Common basic equations
- The one-plate instrument
- The multiple-plate instrument
- The one-dilution MPN instrument
- The multiple-dilution MPN instrument
- Estimation of the components of
uncertainty
- Mathematical models of microbiological
test results and uncertainties
-
Systematic corrections and uncertainties
-
Practical workshops
Fee: RM 980
Duration: 2-day
Brochure
This course explains
the general principles of method validation and demonstrates some
practical techniques that can be applied in the laboratory. Normally for in-house training.
Course Content
- Overview of the validation is necessary
- Statistics for method validation
- Validation parameters
- Key performance
characteristics
- Verification of standard methods
- Using method validation data
Fee: RM 3,500 per day
Duration: 2-day
The intent of document
control is to ensure that all documents are properly identify, index,
file, maintain, update, store and dispose systematically as to prevent
unintended use of obsolete document.
Course Content
- Concepts of Document
Control
- Difference between
“controlled copy” & non-controlled copy”
- Document review
including revision number, issue number, approved date, etc.
- Document distribution,
updates, storage, retention & disposal
- Extracts from
controlled copies
- Methodology for easy
retrieval of document
Fee: RM 390
Duration: 1-day
Brochure
This
training concentrated on an ISO recognized & accepted sampling
schemes for inspection.
Course Content
- The needs for sampling
- General sampling
procedures
- Standard sampling
methods
- AQL
- Criteria of Sampling
- Sampling Plans
Fee: RM 390
Duration: 1-day
Brochure
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