|
ISO 9001:2000 Quality Awareness
A
bird’s eye view on the new ISO 9001:2000 standard and its applications.
Normally for in-house training.
Course Content
- Introduction to the management
principles on ISO 9001:2000 Standard
- Overview and interpretation of the
standard
- Understanding the requirements and its
application
- Transition and its implementation
Duration: 1-day
Brochure
ISO 9001:2000 Internal
Quality Audit
The
requirement for organization to conduct Internal
Quality Audits is inherent in the new ISO 9001:2000 Standard. Be
equipped with the knowledge of internal quality auditing to systematically
conduct internal quality audits as required by the standard.
Course Content
- An overview of the ISO 9001:2000 Standard
- Roles & Responsibilities of Auditors
- How to conduct IQA
- Planning Audit schedule
- Audit Preparation
- The audit process & findings
- Audit checklists & questionnaire
- How
to write an Internal Quality Audit Report
- Developing
and implementing corrective action programs
- Listening & communication skills
- Workshop: Simulation
Audit
Fee: RM 780
Duration: 2-day
Brochure
ISO 9001:2000
Quality Manual Writing
This
course will cover interpretation of the new standard elements; effective
methodology of writing a quality manual to comply with the new standard.
Course Content
- An overview of the ISO 9001:2000 Standard
requirements
- Guideline on Quality Manual
Writing
- Documenting the Management &
Technical Requirements
- Tips
on possible conversion of current Quality manual to meet the new
standard
- Workshops
on writing your own quality manual and general document control
techniques.
Fee: RM 780
Duration: 2-day
Brochure
ISO 9001:2000 Lead Assessors
(MRCA Accredited:TCP2002)
The
course covers analysis of the new standard elements, effective and useful
assessment techniques including questioning skills, VAK Practices,
transactional analysis, etc. which are equally important to equip all
participants with the necessary leadership for assessment.
 This
course is an ISO accredited course from Malaysia Register of Certificated
Auditors (MRCA).
MRCA is the Governing Body for the National Registration Scheme for
assessor or Auditors of Quality System and Training Course Providers.
Course
Content
- Introduction
to the audit system and its requirements utilizing ISO 19011
- Development
and implementation of an effective quality management systems
- Content
and structure of a documented quality system
- Key
principles of planning and conducting audits
- Interpreting
the new ISO9001:2000 Standard
- Process
approach concept and model
- Protocol
for opening/closing meeting
- Communications
and Interview techniques
- How
to develop and use checklist during an audit
- Audit
Reporting
- Handling
of nonconformance
- Corrective
Action & Preventive Action
- Conduct
and roles of an Auditor
- Use
and abuse of certification status
- Code
of Ethics Lead Auditors
Fee: RM 2,500
Duration: 5-day
Brochure
|
