ISO 9001 COURSES
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ISO 9001 QUALITY AWARENESS
Duration: 1 day
Introduction to the management principles on ISO 9001 Standard
Overview and interpretation of the standard
Understanding the requirements and its application
Transition and its implementation
A bird’s eye view on the new ISO 9001 standard and its applications. Only for in-house training.
ISO 9001 INTERNAL QUALITY AUDIT
Duration: 2 days
An overview of the ISO 9001 Standard
Roles & Responsibilities of Auditors
How to conduct IQA
Planning Audit schedule
The audit process & findings
Audit checklists & questionnaire
How to write an Internal Quality Audit Report
Developing and implementing corrective action programs
Listening & communication skills
Workshop: Simulation Audit
The requirement for organization to conduct Internal Quality Audits is inherent in the new ISO 9001 Standard. Be equipped with the knowledge of internal quality auditing to systematically conduct internal quality audits as required by the standard.
ISO 9001 QUALITY MANUAL WRITING
Duration: 2 days
An overview of the ISO 9001 Standard requirements
Guideline on Quality Manual Writing
Documenting the Management & Technical Requirements
Tips on possible conversion of current Quality manual to meet the new standard
Workshops on writing your own quality manual and general document control techniques.
This course will cover interpretation of the new standard elements; effective methodology of writing a quality manual to comply with the new standard.
ISO 9001 LEAD AUDITORS (MRCA ACCREDITED: TCP 2002)
Duration: 5 days
Introduction to the audit system and its requirements utilizing ISO 19011
Development and implementation of an effective quality management systems
Content and structure of a documented quality system
Key principles of planning and conducting audits
Interpreting the new ISO9001 Standard
Process approach concept and model
Protocol for opening/closing meeting
Communications and Interview techniques
How to develop and use checklist during an audit
Handling of nonconformance
Corrective Action & Preventive Action
Conduct and roles of an Auditor
Use and abuse of certification status
Code of Ethics Lead Auditors
The course covers analysis of the new standard elements, effective and useful assessment techniques including questioning skills, VAK Practices, transactional analysis, etc. which are equally important to equip all participants with the necessary leadership for assessment.
This course is an ISO accredited course from Malaysia Register of Certificated Auditors (MRCA). MRCA is the Governing Body for the National Registration Scheme for assessor or Auditors of Quality System and Training Course Providers.
implementation is in progress.